Privacy Policy

AARP Member Advantages Privacy Policy (Last Updated on 5/1/2017) 

We Understand How Important Privacy Is to You

This privacy policy applies to the website with the following current URL and its associated mobile site: (collectively referred to herein as the “Site”) 

AARP Services, Inc. (“ASI”) a wholly-owned for-profit subsidiary of AARP contracts with one or more third parties to operate this website.  In this policy, the terms "we”, "our” and "us” refer to AARP Services and/or the operator(s) of  this website on its behalf. The terms "you" and "your” refer to website visitors like yourself.

We are committed to protecting your privacy and want to make sure that you understand how your personal information is used. We also want you to be aware that you have choices about how we use this information. 

What Information We Collect

When you register on this website, we ask for basic information such as your name, date of birth, email address, zip code and AARP membership number.

We also collect information on our website.  We collect both information that identifies you as a particular individual (“personally identifiable information”) and anonymous information that is not associated with a specific individual (“non-personally identifiable information”).  When you visit our website, some information, may be collected automatically as part of the site's operation. We also collect information we receive from you during online registration and when you complete other forms

Information we may collect automatically on our website. ASI may collect certain information automatically (either directly, through the use of cookies and web beacons or through the use of third-party service providers, agents or independent contractors who help us maintain our websites and provide other services to us). This information includes:

  • Your browser type and language, and operating system;
  • Your Internet Protocol (IP) address, which is the number automatically assigned to your computer whenever you access the Internet and that can sometimes be used to derive your general geographic area;
  • The times that you visit our website;
  • Information about areas of our website you visited;
  • The sites you visited immediately before and after visiting our website;
  • Web pages and advertisements you view and links you click on within our website;
  • Unique identifiers when using a mobile device or other technological devices, including mobile or other device identification information;  
  • Information that can identify the physical location of your mobile device in accordance with applicable law and industry guidelines and best practices.  We will seek your permission before we identify the physical location of your device and before we engage in any continuous tracking of your device’s location;
  • Information collected through web based and other technologies, like cookies, web beacons or web bugs.  For more information on these tools and your settings, click here.
  • Information about your interactions with email messages, such as the links clicked on and whether the messages were opened or forwarded;
  • Upon request for assistance, your bandwidth speed and information about the software programs installed on your computer; Standard server log information and
  • Other similar technical information.

Information you provide directly to ASI through our website. In order to access the products,  services and content on the website, you will be required to provide  information about yourself when you visit our website. This information may include:

  • Contact information, such as name, email address, postal address, phone number, fax number, and mobile number;
  • Payment information;
  • User name, password, and password reminder questions and answers;
  • Age and date of birth;
  • Other demographic information, such as gender, employment information, and zip code;
  • Information for a public profile, such as your interests, your profile photo, personal updates and descriptive information that you provide, and the address of your Facebook page, LinkedIn profile, Twitter, Pinterest, or your website;
  • Communications preferences, such as which emails and newsletters you would like to receive;
  • Search queries;
  • Contact information about others when you provide information about others or refer a friend to a particular site or service;
  • Correspondence you send to us; 
  • Information collected about you offline (including via fax, mail, or in person); and
  • Other information that may help us to provide customized content or advertising.

Information we obtain in other ways. We may collect information about you from other sources, including through interactive applications (such as mobile devices and third-party services), from third party vendors, those third parties who offer products and services, and from commercially available sources (such as data aggregators and public databases). The following are examples of information we may collect from other sources:

  • Name, postal address, and telephone number;
  • Demographic data, such as age, gender, and income level;
  • If you access third-party services (such as Facebook Connect) through our website, your username and password for those services and other information available about you on those services;
  • Your interests and purchase behavior;
  • Publicly-observed data, such as activities on blogs, videos, and other online postings; and
  • Other navigation data, such as websites visited and advertisements viewed or clicked on.

Please note that all of the information we collect about you may be combined, and it may be used to help us tailor our communications to you and may be shared with third parties consistent with this Privacy Policy.

If you stay logged in to your social media accounts, log-in to our website using your social media account, use a “like” button or use other social media features while visiting our website those social media companies may collect information about you.  Your interactions with social media companies and the use of their features are governed by the privacy policies of the social media companies who provide those features.

We may provide links or automatically redirect you to third party websites that do not operate under this Privacy Policy. For example, if you click on an advertisement presented on our site, you may be taken to a website that ASI does not operate or control. You should review the privacy policies and terms of use of all third party websites you access. These third party websites may independently solicit and collect information from you. On occasion, those third party websites may provide us with information about your use of those sites.  PLEASE NOTE THAT THIS PRIVACY POLICY DOES NOT COVER THE COLLECTION AND USE OF INFORMATION BY SUCH THIRD PARTIES.

Information Sharing

We share your information with the companies who provide AARP member benefits. Providers of AARP member benefits pay a royalty fee to AARP for access to AARP members. Contracts with these companies permit them to use the information we provide only in relation to offering the contracted products and/or services to AARP and its members and obligate them to maintain the security and confidentiality of the information. AARP Services, on behalf of AARP, oversees the companies' compliance with these contractual requirements.  Some of these companies also may collect data about AARP members through the companies’ interactions with AARP members. The companies may share some or all of this data with AARP and AARP Services.  If you visit the Site, we may share information collected, including personally identifiable information, even if you are not an AARP member.

We also may share your information with AARP.  In the normal course of business, AARP, in turn, may share your information with certain third parties for a variety of purposes including, but not limited to, (i) with other AARP affiliates (e.g., AARP Foundation) to provide you with information about programs and services that may be of interest for you; (ii) with vendors who  provide a variety of services, such as  administrative services, managing databases and other operational services ; (iii) with select nonprofit organizations through, for example, occasional “list exchanges”; (iv) with media, government agencies, advertisers and others, with whom AARP may share non-personally identifiable aggregate information; and (v) on the rare occasions when it is required to do so by law, or when necessary or appropriate to comply with legal process or to protect or defend AARP and its affiliates and its members. 

We may share information about you with social media networks to allow for the delivery of customized advertising about products and services that you may be interested in.  We provide this information to the social media network so they can deliver the ad to the right social media user. The delivery of customized social media ads, and your ability to opt-out of receiving those ads, is governed by the privacy policies of the social media companies who deliver customized ads to you.

How We Keep Your Information Secure

AARP Services, Inc. uses commercially reasonable physical, procedural, and technological security measures to help prevent unauthorized access to and improper use of the information we collect about you. For example, only authorized employees and authorized third parties are permitted to access personally-identifiable information, and they may do so only for lawful purposes. When we share aggregate data with third parties we prohibit them from re-engineering non-personal data to permit identification of individual users.  We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your nonpublic personal information. However, no website or Internet network can be completely secure. Although we take steps to secure your information, we do not guarantee, and you should not expect, that your personal information, searches, or other communications will always remain secure. Please refer to the U.S. Federal Trade Commission's website for information on how to protect yourself from identity theft.

Your Choices

At ASI, we respect your choices. If you sign up for AARP Member Advantages emails from ASI, you can unsubscribe at any time by clicking on the unsubscribe link on the bottom of any AARP Member Advantages email or by logging in to the Site, then clicking here, and following the instructions.  Please note that if you opt out of receiving AARP Member Advantages emails from ASI, you may continue to receive emails from AARP and third parties who offer AARP member benefits.  You may need to contact those third parties directly in order to opt out of receiving their future communications. You also may opt out of receiving those parties’ emails by clicking on the "unsubscribe" link within the text of third-party emails you receive.  

This Site is operated by ASI, not AARP.  To opt out from receiving communications from AARP you can email to; call 1-888-687-2277; or write to AARP Membership Center, 3200 E. Carson Street, Lakewood, CA 90712. 

Visiting Our Website from Outside the United States

AARP Services, Inc. is headquartered in the United States. Please be aware that information you provide to us or we obtain as a result of your use of our website may be processed and transferred to the United States and be subject to United States law. The privacy and data protection laws in the United States may not be equivalent to such laws in your country of residence. By using our website or providing us with your information, you consent to the collection, transfer, storage, and processing of information to and in the United States.

Children's Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect personally-identifiable information from children under the age of 13.

Conditions of Use and Changes to This Online Privacy Policy  

By visiting our website, you accept the practices described in this Privacy Policy and related Terms of Service.  AARP Services, Inc.’s policies, content, information, disclosures, disclaimers and features may be revised, modified, updated, and/or supplemented at any time and without prior notice at the sole and absolute discretion of ASI. If this Privacy Policy is revised the new policy will be posted on our website and we will revise the “last updated” date at the top of this policy. If we make any material changes in the way we collect, use, and/or share personal information that may impact you, we will notify you by sending an email to the email address you most recently provided to us (unless we do not have an email address for you) and/or by prominently posting notice of the changes on our website.

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